Terms of reservation

Confirmation of booking

Confirmation of booking is only valid upon receipt of a deposit of 25% of the total cost.

Note: 

i) Confirmation of availability for specific dates as received from “Malamatenia House” reservations is not considered as a confirmation to a reservation.

A booking is only confirmed upon receipt of a deposit.

ii) The deposit must be received by "Malamatenia House” no later than the date as specified by the reservation’s department.

iii) Confirmation of the deposit made should also be forwarded to “Malamatenia House” reservations by email.

For Payments methods please see here

Refunds

For a cancellation of booking, a refund to the deposit is only given under the following conditions.

0% cancellation fee:
Full refund – When a cancellation to the booking has been made with a minimum of 21 days notice (from the date of check in) being given to “Malamatenia House” reservation’s department.

Note: 
i) 100% of the deposit is refunded.
ii) Accepted notices are either by email.

100% cancellation fee:
A 100% cancellation fee is charged when a cancellation of the reservation has been made within 20 days from the date of check in.

Note:
i) No refund to the deposit is refunded.

*For pre-term departures, there is a cancellation fee equal to the 50% of the remaining rental period (Law 1652/86 Gov.Gaz.167A)

Balance of deposit
The balance to the booking is made at “Malamatenia House” prior to the departure date.